Questions and Answers about VIP Fibers' Pet Yarn
Please click on a question for the answer
What is spinning?
Spinning is the age-old technique of twisting fibers together to create a strand. It can be done on ones thigh, with a drop spindle, treadle spinning wheel or electric spinning wheel. Regardless the instrument used, the results remain the same.
Why can't I buy commercially spun pet yarn in a store?
To date, there is no commercial mill equipment designed to handle the extensive variety of pet hair. Each pet fiber has it's own characteristics and therefore needs to be handled uniquely. Therefore, every step of the process of turning your pet's hair into yarn must still be done by hand.
How much fiber do I need to make a skein?
A skein of yarn can be any weight and length. Commercial yarn is available in a wide range of weights and yardages. It all depends upon how the mill has set up their machines. VIP Fibers yarn however is done by hand, Therefore, skeins from your pet will depend upon how much yarn is produced from the fiber you send and how many yards we put on a bobbin. Each skein will be a different length and weight, and clearly marked on the labels.
My pet doesn't shed, can I you still spin it into yarn?
YES. Just about any fiber can be spun, however the results will vary, depending upon the diameter of the individual hairs.
What is the difference between knitting and weaving?
Knitting is done with two needles to create interlocking loops. Weaving is done on a frame, with threads or yarn wrapped in a vertical direction (warp) and then yarn is "woven" under and over the vertical threads in a horizontal pattern (weft). Knitted fabric will stretch and give (elastic) whereas woven fabric will lie flat and maintain it's shape.
If you don't recommend Core-Spun yarn, why do you offer it?
VIP Fibers designed the Core Spun Technique to be able to create a yarn from "unspinnable" fibers for our customers who simply want "something" to remember their pet. The result is a fragile, twine-like yarn that will have an indefinite shedding period and a much higher loss ratio. We do not recommended Core-Spun yarn for keepsakes that would be handled frequently.
What is "Carding" and why do you do it?
"Carding" is simply the process of "combing" the fibers to prepare them for spinning. Whether done with hand carders or on a drum carder, the process lines up all the fibers in the correct direction to create a well-balanced and even yarn. Debris, dander and mats are also removed during the process.
My pet has several colors. Will carding blend all the colors into one shade?
NO. Hair is not liquid and does not "blend" into one color. Some colors may be more subtle than others and your yarn may appear one shade from a distance, however a multi colored pet will produce a multi colored yarn.
What does "Ply" mean?
When a spinner spins raw fiber into a strand, it is called a "single". The single is spun with the twist in one direction, usually clockwise or to the right. Two singles are then run through the wheel together in the opposite direction of single twist, or to the left. This creates a stronger, balanced 2-ply yarn.
Why do you want me to send a photo of my pet?
First and foremost, we like to see who we are working with! Seeing the photos of pets is our favorite part of the VIP Fibers service, as we simply love all the adorable fuzzy faces.
Second, we post your pet’s photo on our Invoice Page, even if you have paid for your order. This is a nice section where all visitors to our website can see the beautiful pets we will be spinning.
Third, we process fiber in order of Lot Numbers. When your pet is next in line to be spun, their photo will be posted in the NEXT IN QUEUE BOX on our Home Page. (this allows for a little extra time in the “lime light”) and when your pet is actually being spun, their photo is moved to the NOW SPINNING BOX on our Home Page.
Fourth, your pet's photo is transposed onto our custom skein labels. Each of our custom skein labels contain the following information: Lot #; Breed; Pets Name; skein Yardage; Skein Weight; Washing Instructions and your pet's photo.
Fifth, if you have ordered a finished Fur-Ever Keepsake, we create a custom Gift Card, featuring your pet's photo.
How should I send my pet's photo?
You may email a .jpg photo to us at: info@vipfibers.com Be sure to reference your full name, your pet's name and Work Order Number if available. You may also enclose an actual photo of your pet with the fiber, (photos are returned with your order). Since we scan your photo, it is best not to send us a low resolution picture of your pet. We have a high-resolution scanner which will pick up defects, lines and bits from a poor photo.
I don't have a photo of just my pet's head, what should I do?
Though a nice head shot is best, any photo that reflects your pet's personality is good. VIP Fibers scans the photos and crops the photo to show only the pet, so the background does not matter.
What do you do with the photo when my order is complete?
Original photos are returned with your order. All photos are retained on our computers for any future order you may place. At the end of the year, VIP Fibers creates a special calendar for the New Year, featuring photos of all the pets we spun in the prior year. Calendars are mailed free of charge to all customers of whose pets we had the honor of spinning that year as a "Thank You" to our customers.
Why does it take up to 16 weeks to get my yarn back?
On daily average, VIP Fibers has at least 50 pounds in queue for spinning. Which means by the time your fiber arrives and goes into queue, we have 50 pounds of pet fiber to prepare and spin before your pets lot number comes up.
Can I wash whatever I make out of my pet's yarn?
VIP Fibers highly recommends that you treat your keepsake as you would a fine cashmere sweater.
Felting and matting are caused by three factors: soap; agitation and heat. These three factors are to be avoided at all costs.
Professional Dry-cleaning is the preferred method of cleaning your keepsake. VIP Fibers has all of their keepsake samples professionally dry-cleaned as needed. However, your keepsakes can be washed at home by following the simple instructions below:
HAND WASHING:
1. Fill your sink with room temperature water, adding only a drop or two of dish
detergent (not soap). Gently press your keepsake into the bath and let soak.
2. Remove the item, fill the sink with the same temperature of clean water and again
gently press your item into the water and let soak.
3. Repeat the clean water bath until all detergent has been removed.
4. Gently squeeze the item to remove excess water, DO NOT WRING! Lay your damp
item on a thick bath towel and gently, but firmly, tightly roll the towel.
5. Remove the item from the towel and re-shape if necessary. Lay flat to dry.
6. Once the item is dry, you may use a wire pet brush to gently brush up and revive the
halo or gently shake.
Home dry-cleaning kits can also be used, but beware, though many home dryers have a "no heat" cycle, some heat may still present on this setting. Test your dryer first by placing a dry washcloth in the dryer set to "no heat" and run it for 20 minuets. We do not recommend you use the home dry-cleaning kit if you detect warmth on the cloth upon removal.
How do I collect my pet's hair?
We spin both the brush-out undercoat of double coated breeds and the clippings from single coated breeds. Ideally, it is the soft, fluffy undercoat that will give you the "cashmere" like yarn, however some clippings can produce a very nice, lustrous yarn. It will all really depend upon your pet. General rule of thumb is the longer the fiber staple (2" or longer), the better the yarn.
Collecting the fur is done simply by using a pet brush, we recommend the soft wire brushes also called a "slicker", or a pet rake which is great for the double coated breeds. You may brush your pet either before it's bath or after and in-between, it doesn't matter. If you collect fur from brushing right after a bath, be sure to lay the fiber out on a counter to air dry before storing. Never put the fiber away wet!
How do I ship my pet's fur?
The method you use to ship your precious pet fur to us is completely up to you. U.S. Mail, Fed-Ex, UPS, DHL or, if you are local, you can drop it off at our facility. VIP Fibers recommends that you ship whatever way you are comfortable with. If shipping U.S. Mail, we do recommend that you get a tracking number for your package.
Remove your fiber from your storage bag and pack it in a lightweight cardboard box or a Tyvek® envelope. Packing the fiber down will not hurt your fur.
Complete and print out our on-line Work Order form. The bottom of the print out will be a shipping label you may cut and tape to your package. Be sure to include the completed form and a photo of your pet with your pet hair!
What forms of payment do you accept?
VIP Fibers accepts the following forms of payment:
Visa
MasterCard
Personal Check (drawn on U.S. Banks only)
Money Orders
Travelers Checks
PayPal
What is your payment policy?
For years VIP Fibers has operated on the “honor system”, not requiring payment until services were performed and ready to ship. However, we experienced an alarming number of delinquent, partial or non payments on services we have provided at great expense to us.
Therefore, we are forced to implement a New Payment Policy. Effective 11/13/06, all Work Orders must be paid in full before they will go into queue for processing. Upon receipt of payment, a Lot number will be assigned to your fiber. Fibers will be processed in order of Lot numbers, instead of the original Fiber numbers.
In addition, due to the quantity of fiber VIP Fibers receives daily, we are unable to store fiber for an indefinite amount of time. Therefore, Work Orders that have not been paid for within a 30 day period from date of the Work Order will be voided and the fiber discarded.
What is S-4 CORE SPUN?
S-#4 CORE is applied to short and/or coarse fibers that can not be spun with traditional methods. The technique we have developed to spin such "unspinnable" fibers requires extensive labor and time, and will result in a very high loss ratio. The result will be a delicate type yarn, not suitable for all projects. There is a maximum of 2 ounces that we spin in this manner.
How do you return my pet yarn?
VIP FIBERS ships all packages via U.S. Postal Service, Priority Mail with signature required for receipt.
You may, however, request that a signature NOT be required, however, you do so at your own risk. We call this the "Sid" rule. We had shipped Sid's priceless keepsakes without a signature required. The package was left on the door step and never seen again. Heartbreaking for all.
Do you ship internationally?
Yes. VIP Fibers ships all International packages via USPS Global Priority Mail. Due to the additional time and paper work involved, all International Fur-EverTM packages are billed at USPS Global Priority Estimated ship rate plus $6.00 handling fee.
What is Halo?
Halo is simply the name given to the "fluffiness" of the yarn or finished piece, such as in commercial Mohair yarn or a finished Angora Sweater. What makes up the "halo" are the tiny, almost microscopic hairs that have worked one end out of the twist and thus creates a fluffy, halo like appearance.
Don't be fooled by the initial appearance of your Keepsake Yarn. More often than not, when you receive your keepsake yarn, it will look quite similar to commercial yarn. Handling of your keepsake yarn or finished product results in separating the finer hairs from the main twist. As you work with your keepsake yarn, you will start to see the halo emerge. The more you touch, pet, wash or handle your keepsake yarn, the more the halo will grow.
Anxious to get the full halo on your finished piece? Dry cleaning your finished product will bring out the halo to it's fullest, natural extent.
Why spin pet hair?
Why not? Our clever ancestors didn't have a problem with it. As a matter of fact, centuries ago, it was considered that good luck was brought to anyone wearing a garment spun from dog hair. And we all could use a little of that!
Home spinners like to refer to their handspun dog yarn as "Chiengora" (pronounced she-an-gora). Chien is French for dog and gora is derived from angora, the soft fur of a rabbit. We, here at VIP Fibers, like to refer our handspun yarn as "Canine Cashmere" or Feline Cashmere" and to cover all basis "Companion Cashmere"
Unlike our ancestors, we take better care of our beloved pets. A better diet, warm, comfortable surroundings and routine vaccines have all assisted in producing a healthier, thus softer fiber. Mental and physical well-being plays such an important part in the hand (feel), luster (shine) and quantity of any animal's fur.
Many dogs and cats have a fine and lustrous undercoat so suitable for spinning. It does not, however, have the crimp or elasticity such as found in wool from a sheep, and therefore is not suitable for all projects such as socks.
Knitted or crocheted items from dog hair will fluff over time and use. This should not be confused with shedding or pilling as other fibers do. The "fluffing" process is actually a bonus, creating a beautiful halo of fur, similar to an angora sweater, giving your finished piece an irresistible urge to be touched or petted.
Dog fur is up to 80% warmer than sheep's wool. This is an important factor to consider when planning a project with your very special and unique yarn.
We recommend that you have your fur spun up in a sport weight (10-13 wraps per inch) and use needles that are at least 2 sizes larger then your pattern calls for. This will result in a more open and airy garment that can be worn in any climate.
If pet yarn is so great, then why can't you buy it in stores? Easy, quantities are very limited and mass production machinery can not handle it. To this day, preparation and spinning must still be done by hand.
Still not convinced? Then consider this…that beautiful wool sweater you love so much started out on the back of a sheep, standing endless days out in a pasture, exposed to the elements and collecting vegetation, ticks, lice and the like. The cashmere sweater that you saved up for, actually came from the belly of a goat! And your silk blouse? Well, I won't bother telling you which end of a worm it came from!
Our pets have moved from scavenging outside the tepee into our homes and hearts, becoming family members. In appreciation for all that you do to take care of them, they offer you this very special and unique gift. Do you really want to just throw it away?
What is the difference between hair and fur?
All mammals have some sort of hair covering some, much, or virtually all of their bodies. The hair on some animals is known as fur, but it's all the same no matter the name. Hair is made of the protein keratin and dead epidermal, or skin, cells and it grows from follicles in the inner layer of the skin. Human follicles each give rise to a single hair, but animals that depend on fur coats for temperature regulation often has several or many hairs per follicle. The diameter of individual hairs decreases as the number of hairs per follicle increases. Each follicle has an oil gland to keep skin and hair smooth. Dog breeds developed to work in water generally have high oil content in their coats so that water runs off hair and does not penetrate to the skin.
What is the difference between undercoat and outercoat?
Undercoats of mammals are usually made up from very thin, sometimes near microscopic hairs. The lengths of these hairs may vary from very short (less than ¼") to very long (over 2") depending upon the individual animal. Regardless of the length, this fine hair will produce a very soft, luxurious yarn.
Do not discard the beautiful and plentiful outer coat. The hairs of the outer coat are smooth. This acts as a reflector for the sunlight and helps to keep your pet cool in warmer seasons. The outer coat is most often richer in color, the thickness adds strength and the reflective properties add luster to your yarn.
A mixture of both under and outer hairs can work together to create a very unique and beautiful keepsake yarn
Why don't you blend wool with my pet's hair?
We feel that your yarn is much more special to you if it is 100% your pet.
It is a common myth that you have to blend wool or another fiber to pet fiber in order to spin it. This is false. Again, it is the diameter or micron of a fiber that determines whether or not it is suitable for spinning.
Another belief is that wool is required to give the yarn "elasticity." Elasticity comes from a fiber that has a natural crimp (the individual hairs have an even wave, appearing as if they just had a perm). The more crimp per inch, the more elastic the yarn. Though it is true that most pet hair does not have crimp, wool and some alpacas are just about the only natural mammal fibers that do have a crimp. Angora, cashmere, qiviut, camel, llama, silk, flax, cotton, to name a few, are all, natural, highly sought after fibers that do not have crimp. Elasticity is achieved by the medium in which you select to create your finished piece. Knitting is the ideal way to create an "elastic" fabric.
Another false myth is that if you blend short coarse hair with wool or another fiber, it will make it softer. Blending will NOT make your keepsake yarn any softer. Due to the thickness, coarse fibers are stiff and do not flex easily. Regardless of what you blend it with, coarse hairs will not conform to the twist needed to create yarn, thus leaving sharp inflexible ends poking out, creating a very uncomfortable and scratchy yarn. The bottom line is that, to date, there is no magic formula to change a coarse, stiff fiber into a soft, fluffy yarn. And though we, here at VIP Fibers, can spin any kind of fiber 100% pure, we have no control over the hand (softness) or strength of the yarn.
How can I tell what my pet yarn will feel like?
A quick and easy way to tell how your pet's keepsake yarn will turn out is to take a small tuft of your pet's fur (either from the brush or from clippings) and gently stroke it against your face or the inside of your arm. If it feels soft, then so be your yarn, if it feels like steel wool, well then, it's time to be a little more creative with your keepsake yarn.
What can you do with coarse, stiff pet fair?
Coarse hair is not recommended for spinning. Though VIP Fibers has developed a technique to spin such hair 100% pure, the result will be a weak, scratchy yarn that resembles twine. This technique (S-#4) is more expensive than our Standard rates due to the fact that it is more labor intensive. One should also consider that there is a much higher loss ratio when spinning coarse hair (up to 70% loss factor). And finally, the natural shedding period of the yarn is much longer. The finished yarn would be delicate and only suitable for non-wearing keepsakes such as a Pet-able Frame, Keepsake Hearts, Dream Catcher, in other words, keepsakes that would not be handled often.
How much experience do you have?
VIP Fibers has grown at a pleasant pace. As of 2008, we have hand spun over 1,858 POUNDS of pet fiber,
producing 1,911,810 yards of precious Fur-Ever Keepsake yarn!
Why did you start VIP Fibers?
Like so many other pet owners, I couldn't bear to throw away the tuffs of fluff removed from my Chows brush after grooming. It was so soft, so light and the color was unsurpassed by any other natural fiber I had ever seen.
Watching me clean out the brush and gently storing away the massive amounts of fur, my husband just had to ask what I doing. I explained that it was simply too precious to just throw away and that some day I was going to learn to spin it into yarn.
The next day my husband went out on his lunch hour and bought me my first wheel. Thirty minutes behind the wheel, I was hooked on spinning!
After purchasing our first two alpacas, I started spinning for local alpaca ranchers and VIP FIBERS INC.© was borne. It wasn't until my 16 year old Lhasa Apso, Karly, passed away in 2001 and I spun her fur and knitted it into a small neck scarf that I decided to focus strictly on pet fiber.
Having a part of Karly with me always was so comforting that it occurred to me others may benefit from such a service.
Samples were gathered from groomers and breeders across the country for every available breed. Extensive experimentation and re-designing spinning techniques were rewarded with the ability to spin just about any kind or length of fur without blending.
What is VIP Fiber's objective?
VIP Fibers sole objective is to provide a safe and humane treasured keepsake from your Very Important Pet. Whether we create the keepsake yarn for you, or the entire project, either is ensured to be a life-long remembrance of a very special love, the one you share with your pet.
It is truly a very special gift that our pet's share with us. The warmth of their love is transformed into precious memento. Though we receive many a tear filled thanks from pet owners, we are humble in that we believe we are simply the "middle-man"; the true gift is from your pet, not VIP Fibers. We are both delighted and honored that you have entrusted such a special project with us.
Is this process humane?
VIP FIBERS has received several comments and concerns regarding our process of creating beautiful and unique yarn from pet fiber as a violation to the "The Dog and Cat Protection Act of 2000." Rest assured that VIP FIBERS is in no way violating any part of this, or any other Animal Protection Act.
We have verified this concern with our outside attorney. This Act prohibits the sale of any cat or dog "fur", by definition, "fur" means the "skin or pelt." (see § 1308. Prohibition on importation of dog and cat fur products Items (1) and (5))
VIP FIBERS INC. was created out of love and devotion for all animals and would NEVER promote any activity that would, in any way, shape or form, jeopardize the well being of an animal. Since the process of collecting pet fiber for making one of a kind, personalized yarn is done by brushing and grooming, it only promotes the health (both physically and mentally) of the pet.
Do you have pet yarn samples I can look at?
Yes. VIP Fibers offers free sample cards of certain breeds on our website. To see what samples are available and to order your free sample card, please click on the above "Pay Invoice" tab, and then select "Freebies" under "Catagories" on the left side.
Will my yarn smell like a wet animal?
Odors are caused by the oils, dander and enzymes in a pet's skin, not the actual hair itself. Washing the fiber, yarn or finished product may remove some of the culprits, but not all. VIP Fibers is the only spinnery that has developed a patented process for permanently removing all of these factors from your keepsake yarn. Though each natural fiber has it's own scent, your keepsake yarn will not "smell like wet dog" and your keepsake will not affect people with allergies.
Will people be allergic to my pet's yarn?
Allergies are most commonly caused by the oils, dander and enzymes in a pet's skin, not the actual hair itself. Washing the fiber, yarn or finished product may remove some of the culprits, but not all. VIP Fibers is the only spinnery that has developed a patented process for permanently removing all of these factors from your keepsake yarn. Though each natural fiber has it's own scent, your keepsake yarn will not "smell like wet dog" and your keepsake will not affect people with allergies.
How should I store my pet's hair brushings?
If you don't plan on using your keepsake yarn right away, it should be stored on an open shelf in a well lit area. Never store your keepsake yarn or finished product in plastic bags or plastic containers.
All natural fibers from mammals contain Keratin, a natural protein that is the main diet for cloth moths.
Moths can eat through plastic bags and squeeze their way under the lids of just about any air-tight container. Fiber stored in an air tight container only intensifies the scent of the Keratin and acts like a flashing "diner" sign for moths looking for a place to lay their eggs.
Cedar, lavender and the like, help mask the scent of the Keratin and depending upon the strength of their scent, may fool the moths for a limited time, but eventually the little critters will figure it out.
Cloth moths do not like light or movement, which is why you will see the adults flutter away when you turn the light on in your dark closet or open a drawer. So storing your keepsake project in an open, well lit area will help deter a pending attack. Folding of wearable keepsakes creates a dark cozy place and an ideal nursery for egg bearing moths. Sweaters, scarves and hats should be hung up.
How warm will my pet's yarn be?
Yarn spun from a double coated pet is up to 80% warmer than wool. The hairs making up the undercoat of most double-coated pets have a hollow core. These tiny hairs act like little insulators, absorbing and trapping the pet's body heat. When spun, these hairs do not lose their insulating properties and will continue to perform their natural task by absorbing and trapping your body heat. It is the reason in which we do not recommend making an entire sweater from your keepsake yarn. It simply would be too warm to wear. If a sweater is your dream keepsake, then we recommend that you knit the main body of the sweater in a commercial yarn and incorporate your keepsake yarn into the garment. Please see How to use Your Pet Yarn for more information.
Will my pet yarn shed?
Most handspun yarn from natural mammal fibers has a natural shedding period. This is caused by the shorter, stiff or loose fibers, that did not get completely caught up in the twist, working their way out of the yarn. The natural and expected shedding period of your keepsake yarn will depend completely upon your pet's hair. Long, fine fibers will experience a short or no shedding period. A combination of fine and coarse fibers will experience a longer shedding period. Short, coarse fiber, however, will result in an extended shedding period that could last several years. Short coarse fibers will not develop a halo.
How much yarn can I expect to receive?
To estimate how many yards you will receive from the fiber you send:
Take the number of ounces, multiply it by 17%. Subtract the percentage total from the total ounces (this is to estimate the average loss ratio). Take the remaining ounces and multiply it by 27. This will give you an approximate total yardage.
EXAMPLE:
You sent in 8.36 ounces of raw fiber and want Finger Weight Yarn:
8.36 x 17% =1.42 (loss ratio). Subtract 1.42 from 8.36 = 6.94 oz.
6.94 oz. raw fiber after loss ratio x 27 yards per oz = approximately 187 yards
How much yarn do I need?
General rule of thumb is that you will receive approximately 27 yards per ounce of raw fiber. Total yardage required will depend upon your method; tension and pattern.
Socks, Hats, Mittens appproximately 4 ounces raw fiber.
Scarves: approximatley 10 ounces raw fiber.
Vests(Large): approximately 28 ounces raw fiber.
Cardigansor sweaters(Large): approximately 42 ounces
How do I tell how much hair (fiber, fur) I have?
Unfortunately, there is no exact formula to guess the mass of fiber per ounce. All natural fibers vary, depending upon their construction. Most canine under coat is hollow core, this is due to natures insulating factor, therefore there is generally a lot of mass or fiber in one ounce. A plastic grocery bag will hold approximately 20 ounce. If you are saving up for a particular project, we recommend either a home postal scale or a kitchen scale. If you dont have a means to measure, then use the following as an approximation only: Sandwich size baggie will hold about 2 ounces. A standard size pillow case can hold up to 50 ounces.
How long can I store my fur?
Pet hair, stored properly will have an indefinite shelf life. Two major factors contribute to the demise of your precious stash....
MOLD & MILDEW: which can easily be prevented by making sure your fiber is completely dry at the time of storage and that you keep your fiber in a "breathable" cloth bag. We recommend an old white pillow case;
and...
CLOTH MOTHS (Tineola bisselliella): who will find your dark, secluded stash a perfect little nursery in which to lay their eggs. Wool, fur (hair), and feathers consist primarily of kertin (a tough, insoluble protein substance) Cloth moths are one of the few insects who have adapted their diet to include Kertin as their main source of nutrition. Though the adult moths do not eat, the larva that develops from the eggs they lay in your fiber will feed on the raw fiber thus rendering your fiber useless.
If you see the adult moths, it is probably too late, as they have probably already laid their eggs. If you pull out your fiber and notice tubes of webbing, immediately discard your fiber. Any fiber sent to VIP Fibers containing Cloth Moths will be immediately disposed of. We can not risk a moth infestation in our facility.
Moths do not like light, open air or movement. For this reason we recommend that you store your fiber in an old white pillow case, preferably hung up in a well lit area (laundry room, garage, etc). Storing your fiber on the floor of a dark closet will only entice moths to enter.
Will cut, clipped or shaved hair work from my pet?
What makes a fiber spinable is the diameter of the individual hairs, not the length. However with single coated breeds that are clipped, only send in hair that is at least 2 in length. Do not send in short clippings or shavings, as these cannot be spun and will result in a twine-like yarn that will shed.
How can I order Spinners Control Cards?
Spinner Control Cards are available by the dozen and can be purchased on line by clicking on the Pay Invoice tab. Once on the Invoice Page, click on WholeSale in the box in the upper left corner.
How long does it take to get my yarn back?
Fiber is scheduled in order of Lot numbers. Once your fiber is paid for it goes into queue and is given the next available spin date (please visit the Spin Calendar above)
How do I order yarn from my pet?
Click on the Work Order tab above to complete and print out the request. Include the completed form and a photo of your pet with your pet hair and ship to VIP Fibers. When your fiber is received, it is weighed in and a detailed invoice is sent to you via email. Once your invoice has been paid, it is assigned the next available Lot # and Spin Date (click on the Spin Calendar tab above)
